Knowledge Management Specialist
Led the planning and implementation of an internal digital knowledge portal, enhancing collaboration and access to critical information.
- Led the planning and implementation of an internal digital knowledge portal, enhancing collaboration and access to critical organizational information.
- Coordinated with IT and business units to align project objectives with strategic digital transformation goals.
- Elicited and documented business requirements for the internal digital Knowledge Portal (SharePoint Online), converting stakeholder inputs into prioritized product backlog, user stories, and acceptance criteria.
- Defined metadata standards and governance rules; partnered with IT to translate requirements into SharePoint configurations and Power BI integrations.



