Change Management and Knowledge Management specialist focused on driving digital transformation and adoption within Saudi Arabia's healthcare sector. I apply the ADKAR methodology to assess readiness and reduce resistance, paired with Agile/Scrum and ITIL 4 frameworks for structured delivery. My academic foundation in Health Information Systems gives me deep insight into clinical and administrative contexts. I've translated this into contributions on high-visibility national initiatives — including the Sehhaty platform, the Watheeq HIS rollout, and the Knowledge Portal at the Gulf Center for Disease Prevention and Control. My goal is to ensure digital initiatives are not just delivered — they are adopted and sustained, in line with Vision 2030.
My principles
People before tools
Technology doesn't succeed alone — its success depends on understanding and empowering the people behind it.
Adoption is the metric
Delivering on time isn't success — success is when people actually use the system and keep using it.
Clarity in complexity
I translate ambiguous requirements into user stories and actionable decisions.
Learning as discipline
In the age of AI, learning isn't a luxury — it's a prerequisite for staying relevant.