Knowledge Management Specialist · Gulf Center for Disease Prevention and Control

Experience

Leading the planning and implementation of the internal digital knowledge portal, with a focus on user readiness and adoption aligned with the Center's digital transformation goals.

Gulf Center for Disease Prevention and ControlRiyadhMar 2025 – Current

Responsibilities & achievements

Led the planning and implementation of an internal digital knowledge portal, enhancing collaboration and access to critical organizational information.
Coordinated with IT and business units to align project objectives with strategic digital transformation goals.
Elicited and documented business requirements for the internal digital Knowledge Portal (SharePoint Online), converting stakeholder inputs into prioritized product backlog, user stories, and acceptance criteria.
Defined metadata standards and governance rules; partnered with IT to translate requirements into SharePoint configurations and Power BI integrations.
Led UAT planning and execution (test scenarios, defect triage), tracked issues in Jira, and supported go-live readiness and user onboarding.